Laboratory testing is an important stage in diagnosing and treating illnesses. It is much easier for patients to get laboratory testing when treated in a hospital/clinic. But home-bound patients or patients that don’t have the mean to travel to the nearby hospital/clinic find it challenging to get timely lab tests. TridentCare addresses this problem with its top-notch doorstep laboratory testing services.
TridentCare is the United States leading provider of mobile diagnostic and clinical services to patients all over the country. The highly-skilled medical professionals of TridentCare go to the location of patients in a fully-equipped company van to provide the required diagnostic services they need. This helps the company provide satisfactory and on-time medical services that patients need.
TridentCare Laboratory Services
Talking specifically about laboratory services, TridentCare has strategically set up its laboratories across the United States in order to meet patients’ need timely and effectively. In fact, all TridentCare’s laboratories are CAP, COLA, CLIA, or JCAHO accredited. Owing to strategically located laboratories and a large fleet of phlebotomists, TridentCare manages to offer laboratory services to tens of thousands of patients on a daily basis. Some of the key attributes of TridentCare laboratory services include the followings:
Timely Collection
TridentCare has established a standardized phlebotomy collection process across all of its labs, powered with certified procedures and policies and comprehensive internal phlebotomy training. This makes the company ensure timely collection no matter where the patient is located.
Patients or medical facilities can place an order for laboratory testing through a phone call, customer EMR integration, or an online ordering system. Once the order is received, the phlebotomist is dispatched to the requested location. The phlebotomist collects the specimen as mentioned in the order and then takes it to the nearest TridentCare laboratory.
All the phlebotomists of TridentCare hold a state license or national certification, along with extensive mentoring and training. Moreover, they also have to pass the physical test, drug screen, and background check.
Accurate Testing
Once the sample reaches the laboratory, the testing phase begins. The lab staff applies the bar codes to it for continuous tracking. Afterward, the lab staff conducts the required test using state-of-the-art technology. The results that turn out critical are re-tested to validate the accuracy, while the lab staff also undergoes human review to make sure that results are within reasonable medical projections.
TridentCare uses the latest procedures and leading-edge technology to provide highly-accurate testing. In fact, it is the consistent processes and best-in-class service quality that TridentCare manages to complete over 90% of testing in in-house laboratories.
On-Time Reporting
After validating the results, they are delivered to patients in different ways, such as web access, secure email, direct/indirect EMR interfaces, fax, and HL7-compliant interface. In case the results showed up to be critical, they are informed to the facility within one hour by phone call.
Overall, from STAT collection to reporting, the whole TridentCare process is completed in an average time of five hours. TridentCare also provides reporting of antibiotic exposure of organisms in order to assist facilities in their antibiotic stewardship program. To sum up, TridentCare provides the best mobile laboratory testing services to patients and medical facilities.